cdv666 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data cdv666 collects, how it is used, and the steps we take to keep it secure.
1Introduction
This Privacy Policy ("Policy") describes how cdv666 ("cdv666", "we", "us", "our") collects, uses, stores, shares, and protects personal information provided by or collected from users ("Player", "User", "you", "your") of the cdv666 website at cdv666.app and all related services, features, and tools (collectively, the "Platform").
cdv666 is committed to handling your personal data with integrity and transparency. We operate in accordance with internationally recognised data protection principles, applying appropriate technical and organisational safeguards to every stage of data processing. By registering an account on cdv666 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete set of agreements governing your use of the cdv666 Platform.
Our Privacy Commitments
Six principles that guide every data decision at cdv666.
All data transmitted between your device and the cdv666 Platform is protected by SSL (Secure Sockets Layer) encryption. This applies to account pages, deposit flows, and every other interaction with the site.
cdv666 never stores your password in plain text. Passwords are processed using industry-standard one-way hashing algorithms so that even cdv666 staff cannot read your credentials.
Your personal information is never sold or rented to third parties. We share data only with service providers who are strictly necessary to operate the Platform, under binding data-processing agreements.
Data collected by cdv666 is used only for the specific purposes described in this Policy â account management, payment processing, fraud prevention, and service improvement. We do not repurpose data without your consent.
This Policy provides a complete and plain-English description of every category of data cdv666 collects and every way it may be used. No hidden data practices exist beyond what is described here.
You may request deletion of your personal data at any time by contacting our support team. cdv666 will process deletion requests within 30 days, subject to any legal retention obligations that may require us to retain certain records.
2Data We Collect
cdv666 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through the technical operation of the Platform, and in limited cases from trusted third-party partners. The categories of data collected are described below.
Full legal name, date of birth, gender, residential address in Bangladesh (including district and division), national ID or passport number (when requested for age and identity verification), and a profile photograph (when submitted for KYC).
Mobile phone number, email address, and any additional contact information you voluntarily provide when communicating with our support team or completing your account profile.
bKash account number, Nagad account number, Rocket (Dutch-Bangla Bank) account number, Upay account number, and masked Visa or Mastercard details (card type, last four digits, expiry month and year) as required to process deposits and withdrawals. cdv666 does not store full card numbers on its own servers â card data is handled by our PCI-DSS-compliant payment processing partners.
A complete record of all deposits, withdrawals, bonus claims, bets placed, games played, wager amounts, winnings, and losses associated with your cdv666 account. This data is retained for account management, dispute resolution, and regulatory compliance purposes.
IP address, device type and model, operating system and version, browser type and version, screen resolution, time zone setting (Bangladesh Standard Time, UTC+6), session duration, pages visited, click patterns, and error logs generated during your use of the Platform.
Records of any messages, emails, live chat transcripts, or other communications you send to or receive from the cdv666 support team. These records are retained for quality assurance, dispute resolution, and compliance purposes.
Session cookies, persistent cookies, and similar tracking technologies that allow cdv666 to recognise your device, maintain your login session, remember your preferences, and analyse aggregate Platform usage patterns. See Section 7 (Cookies) for full details.
3How We Use Your Data
cdv666 processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are set out below.
- Account Creation and Management: To register your cdv666 account, verify your identity and age (21+ requirement), maintain your account profile, and provide you with access to the Platform.
- Payment Processing: To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to execute withdrawal requests to your verified payment method.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other forms of abuse or prohibited conduct on the Platform.
- Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to comply with our Responsible Gaming obligations.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
- Platform Improvement: To analyse aggregate usage patterns, identify technical issues, and improve the features, content, and performance of the cdv666 Platform.
- Legal and Compliance Obligations: To comply with applicable legal obligations including anti-money laundering (AML) requirements, to respond to lawful requests from competent authorities, and to enforce our Terms & Conditions.
- Promotional Communications: To send you relevant offers, bonuses, and updates about cdv666 â including seasonal promotions aligned with BPL, IPL, Eid, and Pohela Boishakh â where you have consented to receive such communications. You may opt out at any time by contacting our support team.
cdv666 does not use your personal data for automated profiling that produces legally significant decisions about you without human review. If a decision affecting your account (such as a fraud suspension) is made with automated assistance, you have the right to request a human review by contacting our support team.
4Data Sharing
cdv666 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the following limited circumstances, and only to the extent strictly necessary for each purpose:
- Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners receive the payment data necessary to execute your deposit and withdrawal transactions. These partners are bound by their own applicable financial regulations and data security obligations.
- Identity Verification Providers: Third-party KYC (Know Your Customer) service providers may receive copies of identity documents you submit to verify your age and identity. These providers operate under strict contractual data-processing agreements with cdv666.
- Fraud Prevention and AML Partners: Specialist fraud detection and anti-money laundering screening services may receive certain account and transaction data to assist cdv666 in identifying and preventing financial crime.
- Game Studio Providers: Pragmatic Play, Evolution Gaming, Spribe, Microgaming, and other game providers may receive a unique anonymised player identifier and relevant session data to operate their games correctly within the cdv666 Platform. No directly identifiable personal data (such as your name, address, or payment details) is shared with game studios.
- Legal and Regulatory Authorities: cdv666 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by law, court order, or a lawful regulatory request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of cdv666's business, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and provided with information about the choices available to you.
All third-party service providers who receive your personal data are contractually required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to cdv666.
5Data Retention
cdv666 retains your personal data only for as long as it is necessary for the purposes described in this Policy or as required by applicable legal obligations. The following general retention periods apply:
All account data, transaction records, and gaming activity data are retained for the full duration of your active relationship with cdv666, plus a minimum of five years after account closure, to meet anti-money laundering record-keeping requirements.
KYC documents (such as copies of national ID or passport) are retained for a minimum of five years from the date of submission, and for as long as required by applicable financial crime regulations in force at the time.
Customer support records are retained for three years from the date of the last communication, to allow for effective dispute resolution and quality assurance review.
Server logs, IP address records, and session data are retained for up to 12 months, after which they are aggregated or deleted, unless specific records are required in connection with an active investigation or legal proceeding.
Session cookies are deleted automatically when you close your browser. Persistent cookies used for preference storage and analytics expire within 12 months of placement, or sooner if you clear your browser cookies.
When data is no longer required for any of the above purposes and no legal obligation requires its continued retention, cdv666 will securely delete or anonymise it in accordance with our internal data disposal procedures.
6Cookies & Tracking
cdv666 uses cookies and similar technologies to operate the Platform effectively, remember your preferences, and analyse how players use the site. A cookie is a small text file placed on your device by your browser when you visit a website. cdv666 uses the following categories of cookies:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, preserve your account security token, and enable core features such as the game lobby and deposit flow. These cookies cannot be disabled without impairing the Platform's functionality.
- Functional Cookies: These cookies remember your preferences such as your selected language, preferred payment method, and notification settings, so that you do not have to re-enter them on each visit.
- Analytics Cookies: cdv666 uses anonymised analytics cookies to understand how players navigate the Platform in aggregate â for example, which game categories are most visited, where users encounter errors, and how session lengths vary. This data is used solely to improve Platform performance and does not identify individual users.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the cdv666 Platform, including maintaining your logged-in state between sessions.
7Your Data Rights
As a user of the cdv666 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected], available 24/7 at Bangladesh Standard Time (UTC+6).
- Right of Access: You may request a copy of all personal data cdv666 holds about you. We will provide this information within 30 days of receiving your verified request.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Minor corrections (such as updating your contact number) can be made directly through your account settings.
- Right to Erasure: You may request that cdv666 delete your personal data. We will action deletion requests within 30 days, subject to any legal retention obligations that require us to retain specific records (such as AML transaction logs).
- Right to Restriction: In certain circumstances you may request that cdv666 restrict the processing of your personal data â for example, while a dispute about accuracy is being resolved.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. Opt-out requests for promotional emails and notifications are processed immediately upon receipt.
- Right to Withdraw Consent: Where cdv666 processes your data based on your consent (for example, for promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
cdv666 will not charge a fee for actioning data rights requests submitted in good faith. If a request is manifestly unfounded or excessive, cdv666 reserves the right to charge a reasonable administrative fee or decline to act on the request, with a written explanation provided to the requester.
8Children's Privacy
The cdv666 Platform is strictly intended for adults aged 21 and above. cdv666 does not knowingly collect any personal data from persons under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data through the cdv666 Platform, please contact our support team immediately at [email protected]. Upon confirmation, cdv666 will promptly close the account, delete all associated personal data, and return any funds deposited to the payment method from which they originated.
9Data Security
cdv666 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Full SSL/TLS encryption on all data transmitted between your device and the cdv666 Platform.
- One-way cryptographic hashing of all account passwords using industry-standard algorithms.
- Access controls that restrict access to personal data to authorised cdv666 personnel on a need-to-know basis only.
- Regular security assessments and vulnerability testing of the Platform infrastructure.
- Intrusion detection systems and real-time monitoring of the Platform for suspicious activity.
- Secure data centre environments with physical access controls for servers storing cdv666 user data.
While cdv666 takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be completely secure. You are responsible for keeping your cdv666 login credentials confidential and for notifying us immediately at [email protected] if you believe your account has been compromised.
10Policy Updates
cdv666 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made, we will notify registered players by email or via a prominent notice on the Platform at least 7 days before the changes take effect. The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision.
Your continued use of the cdv666 Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you disagree with any update to this Policy, you may close your account by contacting our support team prior to the effective date of the change. Any funds remaining in your account will be returned to your verified payment method.
For any questions about this Privacy Policy or about how cdv666 handles your personal data, please contact our support team â available 24/7 at Bangladesh Standard Time (UTC+6) â at [email protected].
Questions About Your Data?
Our support team is available around the clock to answer any privacy-related questions. You can also read our FAQ for quick answers, or head to the cdv666 Casino to start playing. 21+ only â please gamble responsibly.